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About the Troubleshooting category
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1
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83
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May 7, 2020
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Joto connects but does nothing else. No light
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23
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181
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July 14, 2021
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Joto, has a steady solid red light
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2
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279
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June 27, 2021
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365 Days of Art
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5
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78
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June 26, 2021
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Very poor/non-existent instructions
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2
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45
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June 7, 2021
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Replacing the pen tips
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2
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23
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June 7, 2021
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Trouble with Playlists
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8
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73
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April 27, 2021
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Joto Won’t Complete Pen Calibration
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7
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65
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March 30, 2021
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Streaks after Cleaning Joto
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13
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88
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March 29, 2021
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Cannot reprint old 365 pictures
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4
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72
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March 22, 2021
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Joto not finding wi-fi
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3
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63
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March 22, 2021
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App really unresponsive
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12
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68
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March 20, 2021
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Joto doesn't update
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4
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55
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March 20, 2021
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No response from Joto
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6
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106
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February 2, 2021
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Joto won't respond, solid red light
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7
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155
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January 14, 2021
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Joto bar cannot clear the new home white disk
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6
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69
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January 12, 2021
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How do you replace the foam wiper?
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4
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90
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January 8, 2021
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Can’t find joto
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2
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63
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January 7, 2021
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Joto not showing up in device list
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3
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79
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December 22, 2020
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Pen part is stuck at top of joto
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8
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63
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December 18, 2020
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Help! My Joto is just stuck on the board and won't move
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2
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63
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December 10, 2020
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I'm using a different power adapter and the light is flashing slowly
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1
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56
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November 25, 2020
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Problems connecting/set up after reinstalling app
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8
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174
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November 25, 2020
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The Pen Hasn't Returned To The Dock
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1
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58
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October 12, 2020
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Joto is not erasing at all or no option to erase
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1
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99
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May 8, 2020
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My Drawing Didn't Erase Properly
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1
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134
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October 12, 2020
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The Pen Isn't Drawing
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1
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64
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October 12, 2020
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The ink has dried out
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1
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119
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October 12, 2020
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Product safety
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1
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78
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November 19, 2020
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Frequently asked questions
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1
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184
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November 19, 2020
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