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About the Troubleshooting category
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1
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42
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May 7, 2020
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Joto connects but does nothing else. No light
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16
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85
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April 15, 2021
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Trouble with Playlists
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7
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36
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April 10, 2021
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Joto Won’t Complete Pen Calibration
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7
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37
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March 30, 2021
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Streaks after Cleaning Joto
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13
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54
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March 29, 2021
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Cannot reprint old 365 pictures
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4
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29
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March 22, 2021
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Joto not finding wi-fi
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3
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22
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March 22, 2021
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App really unresponsive
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12
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33
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March 20, 2021
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Joto doesn't update
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4
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22
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March 20, 2021
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No response from Joto
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6
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67
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February 2, 2021
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Joto won't respond, solid red light
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7
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82
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January 14, 2021
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Joto bar cannot clear the new home white disk
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6
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39
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January 12, 2021
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How do you replace the foam wiper?
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4
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60
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January 8, 2021
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Can’t find joto
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2
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24
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January 7, 2021
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Joto not showing up in device list
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3
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46
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December 22, 2020
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Pen part is stuck at top of joto
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8
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45
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December 18, 2020
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Help! My Joto is just stuck on the board and won't move
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2
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35
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December 10, 2020
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I'm using a different power adapter and the light is flashing slowly
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1
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29
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November 25, 2020
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Problems connecting/set up after reinstalling app
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8
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112
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November 25, 2020
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The Pen Hasn't Returned To The Dock
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1
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29
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October 12, 2020
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Joto is not erasing at all or no option to erase
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1
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64
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May 8, 2020
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My Drawing Didn't Erase Properly
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1
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68
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October 12, 2020
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The Pen Isn't Drawing
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1
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40
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October 12, 2020
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The ink has dried out
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1
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74
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October 12, 2020
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Product safety
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1
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31
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November 19, 2020
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Frequently asked questions
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1
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78
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November 19, 2020
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Joto, has a steady solid red light
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1
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188
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May 8, 2020
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Double lines when importing SVGs
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1
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193
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May 8, 2020
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