Troubleshooting
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Can’t find joto |
|
2 | 691 | January 7, 2021 |
| Joto not showing up in device list |
|
3 | 667 | December 22, 2020 |
| Pen part is stuck at top of joto |
|
8 | 700 | December 18, 2020 |
| Help! My Joto is just stuck on the board and won't move |
|
2 | 622 | December 10, 2020 |
| I'm using a different power adapter and the light is flashing slowly |
|
1 | 590 | November 25, 2020 |
| Problems connecting/set up after reinstalling app |
|
8 | 984 | November 25, 2020 |
| The Pen Hasn't Returned To The Dock |
|
1 | 648 | October 12, 2020 |
| Joto is not erasing at all or no option to erase |
|
1 | 698 | May 8, 2020 |
| My Drawing Didn't Erase Properly |
|
1 | 772 | October 12, 2020 |
| The Pen Isn't Drawing |
|
1 | 612 | October 12, 2020 |
| The ink has dried out |
|
1 | 828 | October 12, 2020 |
| Product safety |
|
1 | 612 | November 19, 2020 |
| Frequently asked questions |
|
1 | 908 | November 19, 2020 |
| Double lines when importing SVGs |
|
1 | 1080 | May 8, 2020 |