Troubleshooting
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| I'm using a different power adapter and the light is flashing slowly |
|
1 | 190 | November 25, 2020 |
| Problems connecting/set up after reinstalling app |
|
8 | 387 | November 25, 2020 |
| The Pen Hasn't Returned To The Dock |
|
1 | 176 | October 12, 2020 |
| Joto is not erasing at all or no option to erase |
|
1 | 263 | May 8, 2020 |
| My Drawing Didn't Erase Properly |
|
1 | 299 | October 12, 2020 |
| The Pen Isn't Drawing |
|
1 | 183 | October 12, 2020 |
| The ink has dried out |
|
1 | 297 | October 12, 2020 |
| Product safety |
|
1 | 212 | November 19, 2020 |
| Frequently asked questions |
|
1 | 370 | November 19, 2020 |
| Double lines when importing SVGs |
|
1 | 503 | May 8, 2020 |