App restarts when viewing gallery

Bugs & Issue Reports
#1

Hi, when I’m looking at the different jots you can draw in the gallery after a couple of scrolls down the whole app restarts. Have force stopped the app, reinstalled or and restarted the phone
Using a xiaomi Mi A1

#2

Hi @ddoes - thanks for reporting this bug. Could I ask what version of Android you’re using? And also is this the latest version of the app?

Will take a look into this and see if I can replicate.

Can anyone else post here if they see the same issue?

#3

Hi,

I’m running android version 9. It’s all stock on the phone and app seems to be the most recent (play store doesn’t say I can update)

It also happens on my amazon Fire HD 8 (8th generation) tablet running Fire OS 7.3.1.6 that I’ve side loaded the play store onto and also the latest Joto app.

Cheers

#4

Ok will see if I can replicate and fix

#5

@ddoes - have you tried scrolling on the new version of the app 1.9.5 - can you let me know if you still have the same issue?

#6

Hi, yes unfortunately it is still occurring as before. On both my phone and tablet.

#7

Ok thanks @ddoes - will try and get a Fire HD to replicate

#8

I’m having the exact same issue. When I open the gallery, and open a category, after 3 or 4 pages of scrolling the app crashes and reloads. I’m on android 10 with a samsung galaxy a40

#9

Ok great - thanks @eded for the feedback. We’re still trying to replicate this bug. Can you confirm if you scroll slowly, do you get further? If you scroll faster does it quit earlier? I wonder if it’s a memory thing.

#10

So this seems to be fixed. Just managed to scroll all the way through the gallery to the beginning.